Mobility Services

This rapid proliferation of mobile technology allows for faster, cost-effective, enhanced-capability devices along-with a growing eco-system which often overwhelms decision makers in taking the right steps to leverage this technology to drive their business results and innovative use of mobile technology from a customer-facing perspective, most businesses have yet to evolve the right strategy to fully leverage mobile technologies.First Information Technology Services Mobility Solutions enables an enterprise to achieve the following outcome through mobility.

Enterprise Mobility Solutions

First Information Technology Services as an organization is to relate the available mobile IT to the overall purpose of the work conducted, to determine how closely the business process should be aligned to the mobile IT, and how to support mobile workers when they are using these devices in the workplace.

Consumerization of IT through mobile devices is turning traditional organizations into borderless enterprises. Businesses are adopting innovative solutions and products that provide acc​essibility, convenience, security and time efficiency both for employees and customers. First Information Technology Services follows dimensions including security, application management and financial management.

• Increase Customer Acquisition/Revenue
• Improve Customer Satisfaction/Stickiness
• Increase employee productivity
• Reduce Operations cost

Mobility Testing Solutions

First Information Technology Services comprehensive mobile testing services give you the confidence that your applications will function as intended on different devices with varying screen sizes, resolutions, internal hardware, operating systems and carriers. Salient feature of First Information Technology Services mobile app testing services:

• Handset Application Functionality Testing
• Compatibility and Certification Testing
• Automated Regression Testing
• Performance and Scalability Testing
• Usability and Compatibility Testing

Mobility Managed Support

Mobility Managed Services help enterprises to scale up and roll-out multiple applications globally and provides Device management, Application Management, Field trials & End User Training and transforms and unleashes the potential of the mobile environment through centralized management of the enterprise mobile estate. Comprised of critical technologies and services that optimize the entirety of an organization’s communications assets, expenses, and usage.First Information Technology Services Mobile Management Services is broken down into five critical capabilities that encompass the entire communications lifecycle:

Advise

Helps organizations examine multiple aspects of their communications lifecycle and make strategic, well informed decisions on how best to minimize costs, maximize visibility, ensure security, and increase user productivity.

Activate

Enables formal methodologies that result in only approved devices being provisioned, support for relevant liability and expense management models, and the organization’s adherence to mobile policies and practices. First Information Technology Services Activate includes expanded forward logistics capabilities including installation, staging, testing, activation, and group deployments.

Manage

Monitors and protects thousands of mobile devices, their data, and applications regardless of type, carrier, or operating system, allowing organizations to more effectively manage applications, enforce security and policy compliance, secure content management, protect the enterprise persona with containerization, monitor device usage by geo-location, and authenticate network access for authorized users.

Expense

Helps to ensure that the organization pays the contracted rate for mobile services utilized while simultaneously examining cost and usage patterns to optimize and discover additional, ongoing savings.

Support

Provides 24x7, follow-the-sun, multi-level support for the mobile workforce, enabling increased end-user satisfaction, optimized mobility productivity, and visibility into mobile expense management.